This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from ecolagro.com (the “Site”).

Personal Information We Collect

When you visit the site, we automatically gather certain details about your device, including your web browser, IP address, time zone, and some of the cookies on your device. As you browse, we also collect information about the web pages or products you view, the websites or search terms that refer you to the Site, and how you interact with the Site. We call this “Device Information.”

Device Information Collection Technologies:

• Cookies: Data files placed on your device, often with an anonymous unique identifier. Learn more at allaboutcookies.org.
• Log Files: Track actions on the Site, collecting data like IP address, browser type, ISP, referring/exit pages, and timestamps.
• Web Beacons, Tags, and Pixels: Electronic files used to track browsing on the Site.

When you make or attempt to make a purchase, we collect your name, billing/shipping address, payment details (including credit card numbers), email, and phone number—referred to as “Order Information.”

In this Privacy Policy, “Personal Information” includes both Device and Order Information.

How We Use Your Personal Information

We use Order Information to fulfill orders (processing payments, shipping, providing invoices/order confirmations), communicate with you, screen for fraud, and provide information/advertising based on your preferences.

Device Information helps us screen for risk and fraud (specifically via IP address) and improve/optimize our Site, such as by generating analytics and evaluating marketing efforts.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use it as described above. For example, we use woocommerce to power our online store. We also use Google Analytics to understand how customers use the Site. Learn about Google’s use of your information here. Opt out of Google Analytics here.

We may also share your Personal Information to comply with laws and regulations, respond to lawful requests, or protect our rights.

Do Not Track

We do not alter our data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you’re a European resident, you have the right to access, correct, update, or delete personal information we hold about you. To exercise these rights, contact us using the information below. We process your information to fulfill contracts with you or pursue legitimate business interests, and your information may be transferred outside Europe, including to Canada and the United States.

Data Retention

We maintain Order Information for our records unless you ask us to delete it.

Changes

We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Minors

The Site is not intended for individuals under 16 years of age.

Contact Us

For more information about our privacy practices, questions, or complaints, contact us by email at info@ecolagro.com.