Shipping and Delivery

Welcome to our Shipping & Delivery information page. We aim to provide a seamless and reliable shopping experience by ensuring that your orders are processed and delivered as efficiently as possible.

Order Processing

• Processing Time: Orders are typically processed within 1-2 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.
• Same-Day Shipping: Orders placed before 2 pm may be eligible for same-day shipping. Please note that same-day shipping is subject to product availability and excludes weekends and holidays.

Shipping Options & Carriers

• Domestic Shipping: We offer various shipping options through reputable carriers such as USPS, UPS, and FedEx. The choice of carrier depends on the size and destination of your order.

Shipping Rates

• Flat Rate Shipping: A flat rate shipping fee applies to orders under a certain amount. Orders above the specified amount may qualify for free shipping. The specific rates and qualifying order amounts will be displayed at checkout.
• Expedited Shipping: Expedited shipping options are available at an additional cost. These options will also be presented at checkout.

Delivery Times

• Standard Delivery: Delivery times for standard shipping typically range between 3-7 business days within India. Delivery times may vary for international orders.
• Expedited Delivery: For faster delivery, we offer expedited shipping options. These services typically deliver within 1-3 business days within India.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order’s progress through the carrier’s website.

Undeliverable Packages

If a package is returned to us as undeliverable due to an incorrect address or other reasons, we will notify you promptly. You may choose to have the package reshipped to a corrected address at your expense or receive a refund for the order, minus the original shipping charges.

Returns & Refunds

Please refer to our Returns & Refunds policy for information on how to return items and the conditions under which refunds are issued. Return shipping costs may vary based on the reason for the return.

Contact Us

If you have any questions or concerns regarding our shipping and delivery policies, please do not hesitate to contact our customer service team at info@ecolagro.com. We are here to help!